Customer Reviews
- PMPhilip M., Chapel Hill, NCCustomer since Jun 2003
“Very collaborative and responsive to specific customers needs ”
- GVGeorge V., Durham, NCCustomer since Jul 2007
“I do not know how you could improve. I am completely happy with your products and service.”
- PSDurham, NCCustomer since Jan 2004
“Mandy was great to work with. Was very responsive to my emails and helped us address a difficult question.”
- DFDuane F., Pittsboro, NCCustomer since Nov 2001
“We have been with Herring & Bickers for 23 years. During this entire period we have always had nothing but excellent and very professional service in a most courteous manner. ”
- RKApex, NCCustomer since May 2001
“Good service, great people
It seems like my insurance rates are going up quite a bite particularly my auto rates. Any way we can lower them or am I stuck with these prices? Thanks!”
- SDApex, NCCustomer since Oct 1111
“Joyce has been fantastic during our recent move in taking care of providing information to us and closing team as well as her follow up/tickler system. She stayed on top of some things better than we did!”
- ENElizabeth N., Durham, NCCustomer since Nov 2014
“Someone is always available to help.”
- AMRaleigh, NCCustomer since Jul 1998
“Individual support and time. Always helpful and working to help
Me have the best product and price.
You are proactive. It inspires trust and loyalty. ” - CBHillsborough, NCCustomer since Nov 2001
“As always, we feel that we are treated as family. Our individual needs are assessed, and there is never a “hard sell” of a product. In fact, we have been told that a product is available, but also told that we probably don’t need it. We also appreciate the flexibility to review our policy in person, by phone, or by email. Our choice! Best insurance company in Durham!”
- JCJanet C., Durham, NCCustomer since Nov 2001
“Thirty-four years of excellent customer service.”
- RDRobin D., Durham, NCCustomer since Nov 2001
“Every time I have called with a question or need, I have received an answer in a timely manner.”
- WPWilliam P., Hurdle Mills, NCCustomer since Jul 1997
“We have known Rusty for over 56 yrs. He has always been a good friend and has given us good directions and information. Always known we could trust him. ”
- DADonald A., Durham, NCCustomer since Mar 1999
“You have always answered my question and handled the few claims I had promptly. ”
- RERhonda E., Greensboro, NCCustomer since Nov 2001
“You guys have ALWAYS been the best. You know who I am when I call, you take care of what I need and constantly make sure that I am getting the best insurance coverage for my specific situation. That’s what REAL insurance agents are supposed to do…look out for their customers and you guys do! THANK YOU!!”
- FPHillsborough, NCCustomer since May 2007
“Readily available to answer questions about insurance and risk. Fortunately only one significant claim in 30+ years. It was handled well.”