Customer Reviews
- RFDurham, NCCustomer since Dec 2010
“Easy access to your people. Answer questions and take care of problems quickly”
- KNKelsey N., Cary, NCCustomer since May 2014
“Always quick, profession, and polite on the phone. If I have questions they get answered and solved quickly. Easy to make payments and made my move with my rental policy pain-free. ”
- KDChapel Hill, NCCustomer since Oct 1111
“The Herring & Bickers team is always responsive to our insurance needs, they respond to us in a friendly, professional and timely manner – whether its making changes with our policies or assisting our HOA by competing for and winning the bid, our insurance needs out met. In a time of vast outsoursouring and the over use of toll free numbers with many digital phone prompts, it’s reassuring to us to have a locally based agency who provides the personal touch. Keep up the great work!”
- JHDurham, NCCustomer since Nov 2001
“Hard to say since luckily we have not had to use the insurance ”
- KCDurham, NCCustomer since Jun 2014
“I’m a very low profile client, but If I have any problems, the agents are always helpful to get things resolved.”
- RRRobert R., Cedar Grove, NCCustomer since Mar 2017
“We haven’t had any real instances to speak of, but the sign up process, was handle extremely well and professionally. All our concerns and questions, were addressed and explained to our satisfaction.
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- CARaleigh, NCCustomer since Jul 2006
“You have been available to answer my questions and concerns in a timely manner, which shows that you value me as a customer. You are cordial and polite every time I have had to call or contact via email.”
- CSTimberlake, NCCustomer since Aug 2010
“We appreciate all the corresponding that you have done with us. We appreciate all the understanding and explanations that we have been given. We enjoy all the representatives we have worked with! Thanks for all you do! ”
- SBDurham, NCCustomer since Jan 2000
“Truly knowledgeable, ask all the right questions to get the policy that fits the client’s needs, with well established, reputable companies offering best-in-class prices. Phone calls to the office requesting detailed information are always answered right away, with accurate, detailed information. ”
- SHScott H., Durham, NCCustomer since Nov 2001
“Competent advice on insurance with the independence to source different carriers ”
- GGHillsborough, NCCustomer since Sep 1997
“Thank you so much for taking care of us thru a difficult time when my mom passed away.
We took over a property she owned and you made it very easy to continue insurance coverage and answered all our questions.
Thanks Herring & Bickers!” - JMJody M., Durham, North Carolina
“The customer service provided by Herring and Bickers is always excellent and agents have patiently helped our family make the best decisions to ensure proper coverage at the best rates. Susan is always very helpful and provides quick responses to our questions. Chad Bickers is a great family man and understands the needs of families while keeping rates affordable. Herring and Bickers saved us a lot of money when we switched insurance companies many years ago.
” - PBStem, NCCustomer since Nov 2001
“Excellent service and friendly employee’s!”
- DLDana L., Durham, NCCustomer since Jul 2013
“Knowledgeable and experienced
” - MCMichael C., Walkertown, NCCustomer since Apr 2012
“Blaine did a terrific job explaining all of our options to us and didn’t pressure us at all into choosing a particular coverage. We’ve been very satisfied with Erie Insurance! ”