Customer Reviews
- WSWayne S., Durham, NCCustomer since May 2007
“You guys always tell me what my options are and give me recommendations that are best for my situation.”
- RSDurham, NCCustomer since Jun 2014
“I have not actually had reason to use my insurance yet, but the times I have had to make changes in my coverage, the office staff was very helpful and knowledgeable about doing it in the way that was most beneficial and cost effective to me. I appreciate that!”
- RWMebane, NCCustomer since Jun 2017
“I like the fact that my agent is always available to talk with me when I have a question or need advice on insurance matters. ”
- NCDurham, NCCustomer since May 2001
“I have no complaints for the assurance you have offered over the past years, for both insuring my vehicles, as well as for my homes and belongings.”
- MZDurham, NCCustomer since Jun 2007
“Herring & Bickers staff has always been available when I’ve had questions or needed to speak with someone. Very knowledgeable and always willing to assist me. I’ve been a satisfied customer!”
- SCSylvia C., Raleigh, NCCustomer since Jul 2002
“This is an outstanding insurance agency. Joyce Knox is extremely helpful in answering any questions. You can depend on not only getting the correct advice but having that advice delivered in a thorough and professional manner. It is always a pleasure working with anyone at Herring & Bickers. Chad Bickers is a particularly outstanding person who cares about the business and the customers.”
- LBMebane, NCCustomer since Sep 2014
“Always available to answer my questions. Easy to work with. Can’t speak to claims since I haven’t had any and hope to keep it that way!”
- SCStacy C., Durham, NCCustomer since Jan 2017
“Quick, timely responses from personable agents.”
- MTDurham, NCCustomer since Jan 2001
“We have been with Erie- Herring and Bickers Insurance for more than 20 years. I can not recommend them enough for their service and support. ”
- LCDurham, NCCustomer since Jun 2012
“Very easy to deal with no matter what the issue has been–changing coverage, changing addresses/cars, adding children etc. So far we’ve only had one claim and it was handled professionally and quickly. ”
- AKDurham, NCCustomer since May 2002
“I have been a client for about 18 years or so and always found the level of service to be exceptional. All my personal insurance needs have been met by Herring & Bickers.”
- JMJames M., Greensboro, NCCustomer since Feb 2014
“I have never had any issues with any problems or questions that I have had. Staff is always courteous and knowledgeable.”
- MBDurham, NCCustomer since Jul 2017
“H&B was recommended to me by a friend and I am really glad about that. Joyce has been fantastic. She put a lot of time and effort into helping me move my auto and Home policies to H&B and the cost savings was significant. Plus Joyce is a really nice person. I would highly recommend H&B for anyone’s insurance needs. ”
- TMThomas M., Gibsonville, NCCustomer since Mar 2005
“I was in a car accident were someone totaled my SUV. Susan was very knowledgeable about everything I was suppose to do. This was the first time I had been hit. Many times I called her and she was very patient with me. I’m very grateful for Herring & Bickers. ”
- RHRobert H., Durham, NCCustomer since Aug 2016
“I do not feel that i am being “sold” anything. I feel like a part of a team to ensure that i have the coverage I need. This approach is imaginative, honest and makes not promises that are unreasonable. I feel comfortable with this partnership.”