Customer Reviews
- WKHillsborough, NCCustomer since Jun 1997
“You have always answered any questions , provided quick response when needed and always in a professional yet friendly manner.”
- LLLarry L., Oxford, NCCustomer since Aug 1998
“We have used Herring & Bickers for 25+ years (home and business); before there was a Chad Bickers! Chad has very successfully continued the great customer service and products that Rusty Herring Insurance started. Every employee is very professional and knowledgeable.”
- MBOxford, NCCustomer since Nov 2001
“Working with Joyce Knox is AWESOME! She is friendly, easy to work with, always willing to help “find a way”. I can’t imagine working with anyone else! She recently helped with with quotes related to building a new home.”
- LSLarry S., Rougemont, NCCustomer since Jun 2012
“Someone always gets a answer to any question I have and follows up promptly. Excellent customer service.”
- PRPamela R., Durham, North Carolina
“I have been a client of this agency for many, many years–since the 1980s. They have been knowledgeable and responsive to meet changing needs. And, while I have not had the need to file many claims during that period of time, the agency …
” - JHJudy H., Durham, NCCustomer since Nov 2003
“I have had my car and home insurance with Herring and Bickers for 17 years. They have always treated me with courtesy and respect. Whenever I have had a claim to file they have always helped me through the process. I have never had any trouble at all with them and I appreciate their promptness in settling situation. I would recommend them to anyone.
” - JHJohnny-Connie H., Durham, North Carolina
“The personal service we have received from Herring and Bickers over many years of service from them has shown us that the personal touch is a vital part of insurance. I could not imagine having to interact with nothing more that a faceless voice or webpage.
” - MCHillsborough, NCCustomer since Jun 2011
“We have been extremely pleased with the service we have received at Herring & Bickers. When we changed our insurance coverages several years ago, we found we were able to get better coverage for less money. Personnel are knowledgeable and very professional. Highly recommend your agency..”
- SMSamuel M., Morrisville, NCCustomer since Mar 2014
“ When I call I am answered quickly and professionally.
Excellent service.” - DHDurham, NCCustomer since Nov 2001
“You are always available by phone to answer my questions. You provide quick and, in my experience, accurate information.”
- DSDavid S., Durham, North Carolina
“My experience with Herring and Bickers has always been positive. I find it easy to get information and help when I need it. I feel secure in knowing that that I have a reliable insurance company in my area that I can depend on.
” - TDTony D., Durham, North Carolina
“I cannot remember how many years I have been with Herring & Bickers, though I suspect more than 15. But I am excited to say that the customer service has always been second to none. I have heard many horror stories about insurance, but all I have experienced is a company that treats me like one the family… Thank you!!
” - BLBobby L., Durham, North Carolina
“I have been with Herring & Bickers for more than 30 years. They have always assisted in providing us with the most reasonable pricing and updated plans. Also, after our home had hurricane damage, H&B Ins. got a company to come and secure our home to prevent additional damage. Additionally, they helped with making sure we were completely compensated for our damage.
” - KMKimberly M., Durham, North Carolina
“We’ve been with Erie for 25 years and have made it through a hurricane, a flood from our washing machine, and a serious wreck that totaled a car. Chad has always guided us through the process and we’ve come out on the other side each time with outstanding
rates and peace of mind. We would never consider any other company!” - JRJoyce R., Durham, North Carolina
“The staff is always very nice and helpful. The agent who works with me is very, very helpful. I do appreciate all she does.
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