Customer Reviews
- JHJohn H., Durham, NCCustomer since Mar 2001
“Answer the phone and ready to refer me to right person , I do not have to push a lot of buttons and no one answers . ”
- PCChapel Hill, NCCustomer since Jul 2007
“Friendly, responsive, and knowledgeable ”
- GIDurham, NCCustomer since Sep 2000
“Timely and efficient response to my recent auto claim. I can always reach someone at the office when I have questions. ”
- GBGregory B., Mebane, NCCustomer since Nov 2001
“Quick responses on questions & concerns, extremely fast on getting claim checks out, overall Top notch service . Great people , Awesome company… I’m with Erie for life .”
- RLRobert L., Timberlake, NCCustomer since Oct 1998
“They have always assisted in providing us with the most reasonable pricing and updated plans. Also, after our home had hurricane damage, H&B Ins. got a company to come and secure our home to prevent additional damage. Additionally, they helped with making sure we were completely compensated for our damage.”
- DSCreedmoor, NCCustomer since Jul 2007
“H&B always provides me with prompt and friendly service whenever I call. I have never had a bad experience with H&B, I am always treated like a VIP by the reps at the Durham office!”
- KWDurham, NCCustomer since Jan 2002
“I like the fact that you keep us up to date on our policy. Reviews, ideas to save us money, thoroughness. You are smart and very nice. I feel we are in safe hands.”
- FGFred G., Franklin, NCCustomer since May 2003
“You and your staff always have the answers to all our questions . You have been there for our family for every problem for over 20 years . You have always advised us with our best interests in mind . First Rusty and now Chad with a great staff . God Bless , Fred Goldsmith”
- FBDurham, NCCustomer since Oct 1995
“You are always easy to reach and helpful with supplying needed information.”
- HKHarold K., Durham, NCCustomer since Apr 2004
“You do great. We are very pleased with your care and service.”
- CCDurham, NCCustomer since Nov 2001
“I like the fact that when I call, my agent answers the call, or calls back quickly.”
- DBDaniel B., Chapel Hill, NCCustomer since Jul 2007
“I like that I get immediate answers to my questions when I call.”
- LBLinda B., Durham, NCCustomer since Nov 2001
“Always available to answer questions, knowledgeable and prompt response. ”
- JMDurham, NCCustomer since Nov 2011
“Blaine is always courteous and helpful.”
- EGMorrisville, NCCustomer since May 2018
“courteous and timely responses
Blaine was fantastic !! ”